14 days, no questions

Returning should be easy.

You can return a product even if it has been opened. We pay the return shipping — just show your code at the branch.

1Order
2Items
3Method
4Done

Let's find your order

The return window is 14 days from delivery. With an account you can also start it from my orders.

Which products are you returning?

Refund method

Return shipping

Your return request is created.

We have your request. Your return code is below; we will also e-mail it once our team approves.

Return code
Pack the product
Use the original box if you still have it; any sturdy box will do.
Show the code at the branch
It reaches our warehouse
About 2 business days. We let you know by e-mail when it arrives.
Refund
Follow my returns Continue shopping